Brainfluence (general)

Thomas Zoëga Ramsøy is the CEO and Founder of Neurons Inc, a global leader in applied neuroscience. A neuropsychologist with a Ph.D. in neurobiology and neuroimaging, Thomas has worked with leading universities like Oxford, Cambridge, Stanford, and Harvard, using a combination of psychology and neuroscience to understand what drives our choices and behaviors.

In this episode, we discuss how Neurons’ eye-tracking tool works, the circumstances where eye tracking can really make a difference, and when you should consider combining this technology with other neuromarketing tools. Listen in to learn how organizations can harness the power of neuromarketing (without the often hefty price tag) and how the pandemic has had a lasting impact in the neuromarketing space.

You can find show notes and more information by clicking here: https://bit.ly/36ZeyZN

Direct download: BRAINFLUENCE382.mp3
Category:general -- posted at: 6:00am EDT

Juliet Funt is a keynote speaker and advisor to Fortune 500 companies. She’s the founder and CEO of the efficiency firm Juliet Funt Group and an evangelist for expanding the potential of companies by unburdening their talent from busywork. She has also put her insights into a new book, A Minute To Think: Reclaim Creativity, Conquer Busyness, and Do Your Best Work.

Listen in as Juliet explains what white space is and why it is so important to enhance productivity in the workplace and get away from the hustle culture that has so many of us feeling burned out. She also shares some of the small ways that white space can be incorporated into your day, why we need to break the assumption that white space is only for recuperation, and tips on how to get away from living in your inbox so you can be less frazzled and more productive.

You can find show notes and more information by clicking here: https://bit.ly/2VZ1n8X

Direct download: BRAINFLUENCE381.mp3
Category:general -- posted at: 6:00am EDT

Gleb Tsipursky is the founder and CEO of Disaster Avoidance Experts. A thought leader in future-proofing and cognitive bias risk management, Gleb joins the show for a second time to share insights from his new book, Returning to the Office and Leading Hybrid and Remote Teams: A Manual on Benchmarking to Best Practices for Competitive Advantage.

Listen in as we discuss how COVID-19 has changed how businesses handle shutdowns, as well as the primary cause of the market failure during the pandemic. Glen also shares the different biases that come into play when it comes to decision-making around remote work and how organizations can balance the desires of their employees for a hybrid workplace with the needs of the organization.

You can find show notes and more information by clicking here: https://bit.ly/3woZbEh

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Category:general -- posted at: 6:00am EDT

Richelle Taylor is a leader in performance improvement and marketing services in North America. She oversees One10’s go-to-market strategy and its Incentives & Recognition business segment, which includes global rewards and technology development for One10’s propriety performance improvement platform, PerformX.

In this episode, we talk about the good and the bad of sales incentive programs. Listen in to learn what programs that work well have in common and the one non-negotiable that every sales incentive program should include. We also discuss other types of incentive programs that can help to increase employee engagement and loyalty, as well as why the focus of incentive programs should not be solely on top performers—and where that focus should be instead.

You can find show notes and more information by clicking here: https://bit.ly/3At5PMQ

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Category:general -- posted at: 6:00am EDT

Before he became internationally recognized as one of the world’s foremost experts on body language, Joe Navarro was an eight-year-old refugee fleeing communist-controlled Cuba. In America, as a non-English speaker, he survived by observing others, eventually going on to lead a career as an FBI Special Agent studying and applying the science of non-verbal communication. From there, he went on to spend a quarter-century with the FBI, pursuing spies and other dangerous criminals across the globe.

In this episode, Joe describes how he has collected his hard-earned lessons in his new book, Be Exceptional, distilling his experience into five principles that outstanding individuals live by. He also shares why observation is the key to innovation, what the pandemic has taught us all about body language and facial expressions, and where he sees the future of business and personal communication going.

You can find show notes and more information by clicking here: https://bit.ly/2T1gcGR

Direct download: BRAINFLUENCE378.mp3
Category:general -- posted at: 6:00am EDT

Very few of our guests have a nickname or a tagline, but Jim Morris does: Tagline Jim. He’s worked as a copywriter and creative director at ad agencies like FCB and DDB Worldwide and as a freelance copywriter for 25 years. Jim is responsible for dozens of successful taglines, including We are Flintstones Kids, Ten Million Strong and Growing, the cornerstone of one of the longest-running ad campaigns of the last half century.

Listen in as we discuss whether taglines have become obsolete with the rise of social media, why they have fallen out of grace with marketers in recent years, and why so many taglines don’t really mean anything. Jim also shares his views on why there is so much bad advertising in the market and the reasons behind it, including the impact of groupthink, lawyers, and neuromarketing in the advertising space.

You can find show notes and more information by clicking here: https://bit.ly/3xyVP2v

Direct download: BRAINFLUENCE377.mp3
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Ron Friedman, Ph.D., is an award-winning psychologist who has served on the faculty of several prestigious colleges in the United States, and has consulted for political leaders, nonprofits, and many of the world’s most recognized brands. Popular accounts of his research have appeared in major newspapers and magazines, such as The New York Times and Psychology Today. Ron is also the founder of ignite80, a learning and development company that translates research in neuroscience, human physiology, and behavioral economics into practical strategies that help working professionals become healthier, happier, and more productive.

Listen in as we discuss the powerful third path on the way to success: reverse engineering. You'll learn what it means to reverse engineer greatness, how to structure conversations to elicit the most useful information, and why modeling after someone else’s success is generally not a good idea. Ron also shares the one insight that will give you the freedom to forge your own path on your way to greatness.

You can find show notes and more information by clicking here: https://bit.ly/3iLXVYJ

Direct download: BRAINFLUENCE376.mp3
Category:general -- posted at: 6:00am EDT

Ray Iveson has 30 years of experience developing measurement systems related to product efficacy. The inventor or co-inventor of more than 70 novel and proprietary measurement systems, technical methods, software systems, and consumer perception models, Ray currently serves as Vice President of the Methods and Measurements and Global Quality Assurance Department at The Duracell Company.

In this episode, he shares why the way in which consumers respond to products is just as important as the qualitative measurements that make up new product development. Listen in to learn how he correlates those measurements to the overall consumer experience and perception, as well as the importance of measuring the things you’re not being told by consumers in order to get the complete picture of how your product really stacks up.

You can find show notes and more information by clicking here: https://bit.ly/34WEnbF

Direct download: BRAINFLUENCE375.mp3
Category:general -- posted at: 6:00am EDT

Melina Palmer is the founder and CEO of The Brainy Business, which provides behavioral economics consulting to businesses of all sizes from around the world. Melina obtained her bachelor’s degree in Business Administration: Marketing and worked in corporate marketing and brand strategy for over a decade before earning her master’s in Behavioral Economics. She has contributed research to the Association for Consumer Research, Filene Research Institute, and runs the Behavioral Economics & Business column for Inc. magazine.

Listen in as Melina shares her extensive insights into all the things that customers want but cannot tell us they want, including whether you should lead with the most expensive option when it comes to selling and how to use partitioning to our advantage. We also dive into some of the neuroscience behind behavioral economics and discuss why people buy and how to use that “why” to build better sales, relationships, and messaging.

You can find show notes and more information by clicking here: https://bit.ly/3yQo8uD

Direct download: BRAINFLUENCE374.mp3
Category:general -- posted at: 6:00am EDT

Paul Zak is the founding Director of the Center for Neuroeconomics Studies and Professor of Economics, Psychology and Management at Claremont Graduate University, as well as founder and Chief Immersion Officer of Immersion Neuroscience. Paul’s two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rainforest of Papua New Guinea, all in a quest to understand the neuroscience of human connection, human happiness, and effective teamwork.

Listen in as we dive into how to create trust using science-backed insights, how immersive experiences factor into trust, and what companies can do to cultivate immersion and use it to their advantage. Paul also shares the precursors to creating a great experience and explains why Maslow’s hierarchy of needs always wins—and what that means for creating stellar experiences.

You can find show notes and more information by clicking here: https://bit.ly/3hZVfGa

Direct download: BRAINFLUENCE373.mp3
Category:general -- posted at: 6:00am EDT

Ximena Vengoechea is a user researcher, writer, and illustrator whose work on personal and professional development has been published in Inc., The Washington Post, Newsweek, and Huffington Post. She is a contributor at Fast Company and The Muse, and is best known for her project The Life Audit. An experienced manager, mentor, and researcher in the tech industry, she previously worked at Pinterest, LinkedIn, and Twitter. 

Ximena joins us today to discuss the long lost art of listening as a means of connecting with others, including how to differentiate between what people say and what they actually do, how to get away from surface listening, and how to know when to follow-up or let the conversation flow. Ximena also shares how silence is often used as a tool in user research, and how we can all use silence to our advantage when it comes to connection.

You can find show notes and more information by clicking here: https://bit.ly/2S279Vo

Direct download: BRAINFLUENCE372.mp3
Category:general -- posted at: 6:00am EDT

Howard Tiersky is a successful entrepreneur who has been named by IDG as one of the 10 Digital Transformation Influencers to Follow Today and by Enterprise Management 360° as “One of the Top 10 Digital Transformation Influencers That Will Change Your World.” He is the author of the WSJ best-selling book Winning Digital Customers: The Antidote to Irrelevance and is the founder of two companies that enable large brands to win in the digital world, FROM: The Digital Transformation Agency, and Innovation Loft.

Listen in as Howard shares his take on how to thrive in the digital age and remain relevant to your customers by providing a seamless online experience, what one of the best predictors of successful financial performance of a company is, and what the number one indicator of a successful business is. If you’re yearning to maximize your presence and drive transformation in today’s digital world, this is an episode you can’t afford to miss.

You can find show notes and more information by clicking here: https://bit.ly/3o127V0

Direct download: BRAINFLUENCE371.mp3
Category:general -- posted at: 6:00am EDT

Dr. Robert Cialdini is known as the foundational expert in the science of influence. His Principles of Persuasion have become a cornerstone for any organization serious about effectively increasing their influence. He is a New York TimesWall Street Journal, and USA Today bestselling author, with over five million copies sold in 44 different languages. He is also the president and CEO of INFLUENCE AT WORK and a popular keynote speaker.

Many listeners are familiar with Robert and his Principles of Persuasion, but the launch of his new and expanded book is worth revisiting his theories on the psychology behind persuasion. Listen in as we discuss how to use shortcuts for persuasion, why words can be a powerful force, and how to use one particular social technology to up your persuasion game.

You can find show notes and more information by clicking here: https://bit.ly/3aSo5UO

Direct download: BRAINFLUENCE370.mp3
Category:general -- posted at: 6:00am EDT

Matt Tullman is co-founder and CEO of Merchant Mechanics, and a founding partner at Bellwether Citizen Response. With over 25 years of experience in the consumer insights industry, Matt continues to pioneer the development and application of behavioral, implicit, and neuroscience research techniques that help brands better understand the subconscious emotional drivers of motivation and decision-making. His research has been published in prominent business publications and academic journals, including the Journal of Advertising Research, Forbes, and The Wall Street Journal

In this episode, Matt discusses his latest article titled “How NOT To Fight Vaccine Hesitancy: Lessons from Brain Science (and Nancy Reagan)” and shares why the key to combating vaccine hesitancy is to appeal to the emotional side of vaccine objections. He also discusses why all the science in the world will not be enough to combat vaccine hesitancy, and what the focus should be on instead.

You can find show notes and more information by clicking here: https://bit.ly/3vBGxcn

Direct download: BRAINFLUENCE369.mp3
Category:general -- posted at: 6:00am EDT

Colin Bryar joined Amazon in 1998—four years after its founding—and spent the next 12 years as part of the senior leadership team as the company grew from a domestic (US-only) seller of books to a global, multi-dimensional powerhouse and innovator. He served as Vice President at Amazon, and spent two of his years as Chief of Staff to Jeff Bezos, a.k.a. "Jeff's shadow." During this time, he spent each day attending meetings, traveling, and discussing business and life with Jeff.

In this episode, Colin describes what it was really like working alongside Jeff Bezos, as well as what Jeff’s superpowers are when it comes to business. Listen in to learn how Amazon developed single-thread leadership within the organization, why the company moved away from using PowerPoint as a means of persuasion and analysis (and what they use instead), and what Jeff Bezos considers one of the best things that Amazon has ever done.

You can find show notes and more information by clicking here: https://bit.ly/3sFpeVI

Direct download: BRAINFLUENCE368.mp3
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Judy Samuelson is Founder and Executive Director of the Aspen Institute Business and Society Program and a Vice President at the Aspen Institute. Signature programs under Judy’s leadership include a ten-year campaign to disrupt Milton Friedman’s narrative about corporate purpose, a multi-year dialogue to produce the Aspen Principles of Long-Term Value Creation, and a partnership with Korn Ferry to rethink executive pay. She also writes regularly for Quartz at Work, is a Bellagio Fellow, and serves as a Director of Financial Health Network.

This episode is a little different than usual, but I know that the message will resonate with any business person who is trying to achieve long-term success. Listen in as Judy shares the new rules for long-term business success, including the shift to view employees as your best asset instead of a cost of operations, the questions to ask when looking at automation in the value-creation process, and how to find the balance between value creation and ongoing organizational sustainability.

You can find show notes and more information by clicking here: https://bit.ly/3t9cbgk

Direct download: BRAINFLUENCE367.mp3
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Mark Schaefer is a globally-recognized keynote speaker, educator, and business consultant. The bestselling author of nine path-finding books, including the first book ever written on influence marketing, Mark has worked in global sales, PR, and marketing positions for 30 years and provides consulting services as Executive Director of Schaefer Marketing Solutions. His books are used as textbooks at more than 50 universities, have been translated into 12 languages, and can be found in more than 750 libraries worldwide.

In this episode, Mark explains how to create momentum when you don’t have millions of dollars to spend, why some people get to the next level and some people don't, and the research behind how people create momentum in all areas of life. Listen in to learn why there has never been a more fascinating time to be in marketing, as well as how we can be heard amongst all the noise.

You can find show notes and more information by clicking here: https://bit.ly/3wmjYcJ

Direct download: BRAINFLUENCE366.mp3
Category:general -- posted at: 6:00am EDT

Danny Iny is the founder and CEO of Mirasee, a leading voice in the world of online courses, and a bestselling author. He has been featured in the Harvard Business Review and Entrepreneur, and contributes regularly to publications including Inc., Forbes, and Business Insider. He has also spoken at institutions like Yale University and organizations like Google, and his work on strategy training won special recognition from Fast Company as a "World Changing Idea.”

In this episode, Danny takes us through how the pandemic has accelerated the adoption of online courses by the public, as well as where the opportunities lie now that it seems everyone has an online course to sell. He’ll also share the key ingredients for a really effective course,  how you can create a more immersive course experience for your students, and how to optimize your marketing tactics for your potential customers.

You can find show notes and more information by clicking here: https://bit.ly/2PdlUmZ

Direct download: BRAINFLUENCE365.mp3
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Jason Falls leads digital strategy and hosts two marketing podcasts (Digging Deeper and Winfluence) at Cornett, a full-service advertising agency based in Lexington, KY. His work has touched major brands and has been recognized with national and regional awards, including a 2020 Shorty Award for his influencer marketing work. He has worked with iconic brands like Buffalo Trace, Weller, Jim Beam and Maker’s Mark bourbons, GE Appliances, AT&T, General Motors, and more.

In this episode, Jason shares key insights from his new book, Winfluence: Reframing Influencer Marketing to Ignite Your Brand. Listen in as he explains why we need to get out of the silo of thinking about influencers as frivolous and instead look at them for what they really are: brilliant content creators who have created genuine connections with—and influence over—their audiences. You'll learn where the real power of influence marketing is, what you need to have in place before diving into this type of marketing, and how you can optimize your outreach efforts to influencers.

You can find show notes and more information by clicking here: https://bit.ly/3tNOLgq

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Jim Ewel is one of the leading voices on Agile marketing. He co-organized the first meeting of Agile marketers and co-authored the Agile Marketing Manifesto. Today, his blog is one of the most trusted sources on the topic, and he runs an Agile marketing consultancy, where he has helped over 65 organizations adopt this future-proof approach to marketing. 

In this episode, Jim shares insights from his new book, The Six Disciplines of Agile Marketing: Proven Practices for More Effective Marketing and Better Business Results, and explains why it’s time that organizations make the shift to Agile marketing if they haven’t already. Listen in to learn how to get all departments on board with Agile marketing’s principles and practices, as well as how Agile marketing can not only save time and money, but also catapult virtually any marketing organization into next-level business results.

You can find show notes and more information by clicking here: https://bit.ly/3qR93Uc

Direct download: BRAINFLUENCE363.mp3
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Stephen Denny and his co-author Paul Leinberger are principals in the boutique consultancy Denny + Leinberger Strategy, which focuses on spotting trends that drive business performance and gives clients the tools and insights to act on them so they can achieve real-world financial results. Both Denny and Leinberger have worked with Fortune 500 brands and global multinationals across a variety of industries, including Microsoft, General Mills, Nestle, and Disney.

Stephen joins me today to discuss the intersection of culture and technology, shedding light on the interesting impacts technology has had on our culture. Listen in as he shares his insights into how brands can build trust with their customers through harnessing the power of two-way and instant communication.

You can find show notes and more information by clicking here: https://bit.ly/3qljnUq

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Jeff Gothelf's work centers around transformation, both in the digital and professional development sense. Jeff works as a coach, consultant, and keynote speaker helping companies bridge the gaps between business agility, digital transformation, product management, and human-centered design. He is the co-author of the award-winning book Lean UX and Sense & Respond, and his newest solo effort is Forever Employable: How to Stop Looking for Work and Let Your Next Job Find You.

In this episode, we talk about the importance of continuous learning, the difference between employability security and employment security, and how to cultivate the former to always be able to land on your feet. Jeff also shares his perspective on why persistence is everything—especially when it comes to showing up and getting your message out there—and how sharing your expertise is the best way to land new opportunities.

You can find show notes and more information by clicking here: https://bit.ly/3aZ0hzb

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Wayne Turmel is co-founder of the Remote Leadership Institute and co-author of The Long-Distance Teammate: Stay Engaged and Connected While Working Anywhere. He has spent the last two decades obsessed with how people communicate at work, and his work has helped organizations on four continents develop the communication skills needed to lead people, projects, and teams—and to make the adjustment to remote working and virtual teams.

Listen in as Wayne shares his perspective on how the pandemic has shifted the conversation around webcams and virtual meetings, and has even caused the creation of a new verb – “Zoom” – in only a few short months. You’ll learn the key ingredients needed to cultivate engagement in remote teams and how we can all be more visible in our organizations without being self-serving or unlikeable in the process.

You can find show notes and more information by clicking here: https://bit.ly/3pyvrBd

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Annie Duke is an author, speaker, and consultant in the decision-making space. She was awarded a National Science Foundation Fellowship to study Cognitive Psychology at the University of Pennsylvania, and—when she was close to completing her Ph.D.—put that on hold to become a poker professional. Annie won more than $4 million dollars in tournaments before retiring from poker almost ten years ago. Now the co-founder of The Alliance for Decision Education, Annie joins the show for a second time to share insights from her new book, How to Decide: Simple Tools for Making Better Choices.

Listen in as she explains why the decision-making process does not have to be fraught with anxiety and self-doubt, but rather that it’s a skill we can all learn. You'll discover why we often get stuck in decision-making, as well as how we can overcome the second-guessing and analysis paralysis that often plagues the process so we can make better choices with more ease and confidence.

You can find show notes and more information by clicking here: https://bit.ly/2Oz16Wz

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Raja Rajamannar is one of the world’s top marketers, and he’s in a better position to spot trends and anticipate change than just about anyone else. Chief Marketing & Communications Officer for Mastercard, as well as president of the company’s healthcare business, Raja is also president of the World Federation of Advertisers. He has been named one of the industry’s most tech-savvy CMOs by Adweek, one of the World’s Five Most Influential CMOs by Forbes, one of the World’s Ten Most Innovative CMOs by Business Insider, and Global Marketer of the Year by the World Federation of Advertisers.

In this episode, Raja shares why there is a crisis of confidence among organizations when it comes to their marketing departments, but also why the future of marketing is bright if new technologies and innovations can be adopted and implemented with the least amount of friction possible. Listen in to learn why the future of marketing is in all of the senses—including how sonic branding is becoming even more relevant with the mass adoption of smart speakers by consumers—and the key things to consider when branding for sound.

You can find show notes and more information by clicking here: https://bit.ly/3oMzr0E

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Kevin Oakes is the is CEO and co-founder of i4cp, the Institute for Corporate Productivity, a top research firm that discovers the people practices of high-performance organizations. Previously, Kevin was CEO of the first company created by Microsoft co-founder Paul Allen, as well as President of SumTotal Systems, one of the world’s largest providers of talent and learning solutions. He joins the show today to share insights from his new book, Culture Renovation: 18 Leadership Actions to Build an Unshakeable Company.

Listen in as Kevin discusses the relevant and meaningful differences between best practices and “next practices,” why structural changes in an organization are critical for creating a great culture, and the major shift that Microsoft undertook that was key to its growth. You'll hear seasoned advice for entrepreneurs who want to create a great organizational culture and the current trend that Kevin hopes will continue long after the pandemic ends.

You can find show notes and more information by clicking here: https://bit.ly/39tY0v4

Direct download: BRAINFLUENCE357.mp3
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Adam Alter is a professor of marketing and the Stansky Teaching Excellence Faculty Fellow at New York University’s Stern School of Business, as well as an affiliated professor of social psychology in NYU’s psychology department. In 2020, he was voted Professor of the Year by the student body and faculty at NYU's Stern School of Business. Also the New York Times bestselling author of two books, Adam has shared his ideas with thousands of people across dozens of audiences, including through his TED Talk, the Joe Rogan podcast, the World Economic Forum, and at dozens of companies and non-profits, including Google, Microsoft, and Amazon.

In this episode, we’re exploring the sweet spot between marketing and psychology to uncover why people make decisions and reach the judgments that ultimately shape their lives. Listen in as Adam shares how cognitive fluency can help or hinder persuasion, how the pandemic has forced a cultural shift over how we view screen time, and why word choice is an important consideration in brand names and marketing copy.

You can find show notes and more information by clicking here: https://bit.ly/3olqX0m

Direct download: BRAINFLUENCE356.mp3
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Martin Lindstrom is the founder and chairman of Lindstrom Company, the world’s leading brand and culture transformation group. He has been named one of the “World’s 100 Most Influential People” by Time magazine, and for three years running, Thinkers50 has selected Martin to be among the world’s top 50 business thinkers. He is also a high-profile speaker and author of seven New York Times best-selling books.

In this episode, Martin explains why empathy levels are at an all-time low (thanks in part to Twitter character limits and even botox), as well as how common sense is disappearing along with it. Listen in to learn how we are increasingly falling victim to technology instead of using common sense and how the pandemic has changed the way we think about—and do—business.

You can find show notes and more information by clicking here: https://bit.ly/3ilyACH

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Category:general -- posted at: 6:00am EDT

Philip Shelper has extensive experience within the loyalty industry, including roles at Qantas Frequent Flyer and Vodafone. He is CEO and Founder of leading loyalty consulting agency Loyalty & Reward Co, which serves clients such as McDonald's, Klarna, NPD Group, Schneider Electric, and P&G. As a member of several hundred loyalty programs himself—and an obsessive researcher of loyalty psychology and loyalty history—Phil understands the essential dynamics of what makes a successful loyalty program.

Listen in as he discusses the benefits, challenges, and psychology behind loyalty programs, including how emotions come into play and the behavioral theories that are particularly powerful for successful programs. You'll learn why the concept of “surprise and delight” is a cornerstone and a challenge of many programs, as well as how the pandemic has not only affected loyalty programs and their offerings, but also exposed the vulnerabilities within many companies and sectors.

You can find show notes and more information by clicking here: https://bit.ly/2JWGqpn

Direct download: BRAINFLUENCE354.mp3
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Lots of people make resolutions to start the year, but most such resolutions are abandoned quickly. Roger Dooley explains how to use the principles of behavior design and the Fogg Behavior Model to accomplish positive change and achieve major goals at the start of a year or at any other time.

He’ll give you actionable tips and real-life examples of how to apply these principles to your life and ensure that you’re not one of the 80% of people who ditch their resolutions in the first month of the year. Listen in to learn why specificity is important, resources you can use to achieve your goals, and how to use friction to your advantage.

You can find show notes and more information by clicking here: https://bit.ly/3b7q20A

Direct download: BRAINFLUENCE353.mp3
Category:general -- posted at: 6:00am EDT

David Burkus is the bestselling author of four award-winning books about business and leadership. His ideas have been featured in the Wall Street Journal, Harvard Business Review, USA Today, Fast Company, and many other media outlets, and his TED Talk has over 2 million views. He’s worked with brands like Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.

In this episode, David shares insights from his new book, Leading from Anywhere: The Essential Guide to Managing Remote Teams. Listen in to learn why the work-from-anywhere culture is here to stay, as well as how organizations can shift to embrace the change and build a cohesive team that relies less on Zoom happy hours and more on autonomy and trust. David also gives his best advice for building team cohesion when your entire team works remotely and discusses why the cost of replacing a bad employee is so high (though it’s probably not the reason you think it is!).

You can find show notes and more information by clicking here: https://bit.ly/3nQhA9m

Direct download: BRAINFLUENCE352.mp3
Category:general -- posted at: 6:00am EDT

*Original air date: Aug 3, 2017.*

When it comes to writing a book that sells year after year, Ryan Holiday definitely knows the formula. His books have all been best-sellers, and more importantly, they have continued to sell well long after their issue dates. In this episode, he discusses the principles for crafting a longstanding work, whether it's a book, a product, or even a restaurant,  from his newest book, Perennial Seller: The Art of Marketing Work that Lasts.

Ryan shares what differentiates a book that keeps selling over the years from a book that sells well initially but gradually disappears from view. He emphasizes that from the outset of creating a book, you need to be thinking ahead about what content and marketing efforts will truly make the book last. Finding the perfect balance between content that adds value and strategic marketing is crucial.

You can find show notes and more information by clicking here: http://bit.ly/2uQftcD

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Category:general -- posted at: 6:00am EDT

*Original air date: Feb 21, 2019.*

Albert-László Barabási is a network scientist whose work has led to many breakthroughs, including the discovery of scale-free networks in 1999. The Robert Gray Dodge Professor of Network Science and a Distinguished University Professor at Northeastern University, he has done extensive research on success over the years, and continues to be one of the most cited scientists today.

Listen in as he shares insights from his latest book, The Formula: The Universal Laws of Success, including how to gain traction and visibility and the common misconception about creativity in youth. You'll learn the scientific measures of success, as well as what his research has shown about the key factors that help to create it.

You can find show notes and more information by clicking here: http://bit.ly/2tlt2ze 

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Dr. Christophe Morin is passionate about decoding the relationship between the brain and human behaviors. He has received multiple speaking, publishing, and research awards during his career, and he holds an MBA from BGSU, an MA, and a Ph.D. in Media Psychology from Fielding Graduate University. In this episode, he shares insights from his latest book, The Serenity Code, including the relationship between stress and anxiety and how to respond to stress in a healthy way.

Listen in as Christophe shares how to take back control of our nervous system, as well as the importance of self-love—but not in a narcissistic way. You will learn why young people are suffering most during the pandemic, the benefit of connecting with nature, and how owning a pet can calm you down.

You can find show notes and more information by clicking here: https://bit.ly/3lHxn8y 

Direct download: BRAINFLUENCE349.mp3
Category:general -- posted at: 6:00am EDT

Joseph Michelli, Ph.D., is a certified customer experience and speaking professional. He is also Global Guru’s #1 US-based customer service expert and the author of ten business books about companies like Airbnb, Starbucks, Zappos, Mercedes-Benz, and The Ritz-Carlton Hotel Company. In addition to being a Wall Street Journal and New York Times #1 bestselling author, Joseph helps leaders and frontline team members drive customer loyalty and referrals

Listen in as Joseph discusses something extremely timely as we collectively go through a global pandemic: how to best lead a company during the midst of massive upheaval and uncertainty. He’ll share why now it’s more important than ever to be employee-obsessed, how the work-from-home movement has shifted over the course of the pandemic, and why taking care of yourself should also be a top priority.

You can find show notes and more information by clicking here: https://bit.ly/2HRTdZ8

Direct download: BRAINFLUENCE348.mp3
Category:general -- posted at: 6:00am EDT

Bas Wouters is an expert in persuasion. As an online lead generator, he caused serious disruption in the kitchen industry, generated millions in sales as a result, and is the only person in the world who can call himself a Cialdini and BJ Fogg Certified Trainer. Joris Groen is a psychologist and user experience designer who specializes in online persuasion. He has improved the results of hundreds of websites, online shops, apps, and online campaigns for notable companies like KLM, Mercedes-Benz, and bol.com.

Both experts join me today to discuss how to turn visitors into buyers in the online space by applying behavioral psychology techniques—including one common technique from the 1970s that is making a revival now in the digital landscape. They’ll also share some of their insights into how to reduce or eliminate buyer’s remorse, increase authority or social proof, and how some unique applications of the Cialdini method are working well in the digital world.

You can find show notes and more information by clicking here: https://bit.ly/36WEpB0

Direct download: BRAINFLUENCE347.mp3
Category:general -- posted at: 6:00am EDT

Matthew Pollard is a sales expert and the founder of Rapid Growth Coach. He’s a speaker, blogger, and podcaster, as well as the author of The Introvert’s Edge and his newest book, The Introvert’s Edge to Networking. Today Matthew joins the show to share his tips on becoming better at networking, whether it’s in person or virtually.

Listen in as he explains the importance of niching down and branding yourself accordingly so that you stick out from the crowd. You will learn how to properly do cold outreach, the benefit of sending a voice memo over a generic message, and more.

You can find show notes and more information by clicking here: https://bit.ly/38U1PtF 

Direct download: BRAINFLUENCE346.mp3
Category:general -- posted at: 6:00am EDT

Gad Saad, Ph.D., is one of the best-known intellectuals fighting what he calls the tyranny of political correctness, often writing and speaking about idea pathogens that are destroying logic, science, reason, and common sense. A pioneer in the application of evolutionary psychology to consumer behavior, he joins the show today to share his knowledge on the topic, diving deep into why this is so important in today’s world.

Listen in as Gad shares insights from his book, The Parasitic Mind: How Infectious Ideas Are Killing Common Sense, and explains the concept of comparative psychology. You will learn the main issues with social sciences, how to apply an evolutionary lens to understand our cognitive vices, and the importance of studying marketing—even if you are knowledgeable about the subject at hand.

You can find show notes and more information by clicking here:  https://bit.ly/368yE2Y 

Direct download: BRAINFLUENCE345.mp3
Category:general -- posted at: 6:00am EDT

Tim Kachuriak is a nonprofit thought leader, author, co-author, lead researcher, and speaker, as well as the founder and Chief Innovation and Optimization Officer for NextAfter, a fundraising research lab consultancy and training institute that helps charities, nonprofits, and NGOs grow their resource capacity. His work has led him to ask one very important question: Why do people give?

In this episode, Tim will be sharing what he's learned through his research about how various organizations solicit donations, what works best (and what doesn't work) for fundraising, and the motivations behind why people undertake such an irrational action of giving their hard-earned money away to something intangible. Listen in to learn the deeper motivation behind why people are inspired to donate and Tim's best tips for increasing donations for nonprofits and smaller e-commerce companies alike.

You can find show notes and more information by clicking here: https://bit.ly/3elkizR

Direct download: BRAINFLUENCE344.mp3
Category:general -- posted at: 6:00am EDT

*Original air date: Jan 3, 2019.*

Brian Ahearn is the Chief Influence Officer at Influence PEOPLE, as well as a dynamic international keynote speaker, trainer, coach, and consultant. Named one of the Top 100 Influencers of 2016 by the Science of Digital Marketing, Brian specializes in applying the science of influence and persuasion in everyday situations. He is one of only 20 individuals in the world who currently holds the Cialdini Method Certified Trainer designation, and his LinkedIn course, Persuasive Selling, has been viewed over 150,000 times.

In this episode, Brian shares examples of how Cialdini's Principles of Persuasion can be utilized in marketing, as well as in our everyday lives. Listen in to hear how the scarcity mindset drives people into action, what you can do to gain more perceived authority, and more.

You can find show notes and more information by clicking here: http://bit.ly/2EU468R 

 

Direct download: BRAINFLUENCE343.mp3
Category:general -- posted at: 6:00am EDT

Jason Bradshaw created his first business at fourteen, selling telecommunications and computer equipment in the Australian city of Toowoomba. With a keen interest in the power of the customer and employee experience, he tested and implemented strategies for improving experiences in a variety of sectors. During his time in the telecommunications industry, he improved the customer experience in a number of verticals by over 100 percent, saved tens of millions of dollars in a matter of months in retail and media, and created tens of millions in revenue improvement through his initiatives.

In this episode, Jason shares his thoughts on the fusion of the customer and employee experience, what metrics you should really be looking at to determine the experience your customers are having, and his single best piece of advice for improving that experience. He will also give his insider perspective on where he sees the automobile industry evolving, including whether the dealership model will become a thing of the past.

You can find show notes and more information by clicking here: https://bit.ly/3lNUyOU

Direct download: BRAINFLUENCE342.mp3
Category:general -- posted at: 6:00am EDT

Erich Joachimsthaler is an award-winning author, co-author, speaker, visiting professor at many of the world’s leading schools, and Founder and CEO of VIVALDI, one of the largest independent global strategy and business transformation firms. He is also a branding expert, and his latest book, THE INTERACTION FIELD: The Revolutionary New Way to Create Shared Value for Businesses, Customers, and Society, shines a light on a new way of looking at a successful business model for the future.

Listen in as Erich explains the differences and similarities between interaction fields, ecosystems, and platforms, as well as why interaction fields are the business model of the future—with a focus on collaboration over competition. He will also share the missed opportunity that Burberry had to overcome many friction challenges and how Tesla is a true example of an interaction field in how it solves problems simultaneously for consumers, industry, and society.

You can find show notes and more information by clicking here: https://bit.ly/2GOhUoF

Direct download: BRAINFLUENCE341.mp3
Category:general -- posted at: 6:00am EDT

Ashley Whillans is a professor at Harvard Business School and a leading scholar in the time and happiness research field. Twice, she’s been named a Rising Star of Behavioral Science by the Behavioral Science & Policy Association, and in 2016 she cofounded a "nudge unit"—namely, the Department of Behavioral Science in the Policy, Innovation, and Engagement division of the British Columbia Public Service Agency. Ashley is also the author of the new book, TIME SMART: How to Reclaim Your Time and Live a Happier Life.

She joins the show today to discuss how she is helping people to live happier and healthier lives using insights from behavioral science. Listen in to learn how making small decisions in our daily lives can bring us more joy, as well as how time poverty affects our happiness—despite the fact that we theoretically have more leisure time than we've ever had. You'll also discover how the technology paradox has actually taken time away from us and what we can do to better protect our time with so much of our lives going virtual.

You can find show notes and more information by clicking here: https://bit.ly/3iBqZ14

Direct download: BRAINFLUENCE340.mp3
Category:general -- posted at: 6:00am EDT

Tim Ash was the co-founder and CEO of SiteTuners for 19 years, and he helped to create over $1.2 billion in value for companies like Google, Expedia, and Nestle. Now a globally acknowledged authority on evolutionary psychology and digital marketing, Tim joins the show today to share insights from his new book, Unleash Your Primal Brain: Demystifying how we think and why we act.

Listen in as he shares the importance of understanding the brain if you are in marketing in order to understand what makes people want to purchase a product. You will learn about the evolution of our brains, the changes in human behavior that Tim has observed since the beginning of the pandemic, and more.

You can find show notes and more information by clicking here: https://bit.ly/34bevbB 

Direct download: BRAINFLUENCE339.mp3
Category:general -- posted at: 6:00am EDT

Duane Varan, Ph.D., is the CEO of MediaScience, a leading provider of lab-based audience/marketing research with labs in Austin, Chicago, and New York. Known as the champion of transparency and validation of neuromarketing methods, Duane is the author of over 50 peer-reviewed papers. Today he joins the show to discuss how his neuromarketing firm is coping through the pandemic.

Listen in as Duane explains how they are making lab-based research safer by creating in-home tools for subjects to use remotely. You will learn what a neurocube is (including how it is used), interesting takeaways from political neuromarketing during the 2016 election, and more.

You can find show notes and more information by clicking here: https://bit.ly/2FVA9rv 

Direct download: BRAINFLUENCE338.mp3
Category:general -- posted at: 6:00am EDT

Nir Bashan is an author and creativity expert who has worked with Hollywood and music stars like Woody Harrelson and Rod Stewart. Nir has won a Clio award, and has even been nominated for an Emmy. Through working with the rich and famous, he has come to discover something that may shock you: creative superstars are really no different from you or me! 

Listen in as Nir shares how he has taught thousands of leaders and individuals around the globe to harness the power of creativity to improve profitability, increase sales, boost customer service, and ultimately create more meaning in their work. You'll learn why creativity is not the revolutionary new product that you may think it is, as well as the number one enemy of creativity—and how to avoid it.

You can find show notes and more information by clicking here: https://bit.ly/2Rl4ulP

Direct download: BRAINFLUENCE337.mp3
Category:general -- posted at: 6:00am EDT

Michael Port is an author, speaker, small business marketing consultant, and public speaking teacher. Best known for his writing, public speaking, and regular contributions to Entrepreneur magazine, Michael is also the founder of the Book Yourself Solid School of Coach Training and the school of Heroic Public Speaking, along with his wife and business partner, Amy Port.

He joins the show today to discuss how his business has adapted to the changes caused by the pandemic, as well as how to overcome the limitations of virtual presentations. Listen in to learn what it takes to engage audiences intellectually and emotionally—whether in-person or virtually—and why quality over quantity is especially important in the digital era.

You can find show notes and more information by clicking here: https://bit.ly/322Zl84

Direct download: BRAINFLUENCE336.mp3
Category:general -- posted at: 6:00am EDT

Trey Gowdy is a former state and federal prosecutor, four-term member of the U.S. Congress, and the author of Doesn't Hurt To Ask: Using The Power of Questions To Communicate, Connect, and Persuade. Drawing on his experience in both the courtroom and Congress, he comes at the topic of persuasion from a rather different angle than most experts. If you’re keen to use the power of persuasion to succeed, this is definitely an episode you won’t want to miss.

Listen in to find out the role of a prosecutor in the United States (it probably isn’t what you think!), why Trey has never asked a jury to convict in his opening statements, and why you should be persuadable to be effectively persuasive. You'll learn what Trey thinks of the Kamala Harris nomination for vice president and whether he sees hope for the future as we head into the end of 2020.

You can find show notes and more information by clicking here: https://bit.ly/32HfvDh 

Direct download: BRAINFLUENCE335.mp3
Category:general -- posted at: 6:00am EDT

Vanessa Van Edwards is the founder of Science of People, where she teaches entrepreneurs, businesses, and trillion-dollar companies how to grow their businesses using science-based people skills. She is also the author of the bestselling book, Captivate: The Science of Succeeding with People.

In this episode, Vanessa explains how to assume familiarity when meeting new people—whether in person or online—to make an immediate connection with them. Listen in to learn how to start a conversation without making the other person feel awkward and how to make a positive, long-lasting first impression.

You can find show notes and more information by clicking here: https://bit.ly/3aNIOaQ 

Direct download: BRAINFLUENCE334.mp3
Category:general -- posted at: 6:00am EDT

You are probably asking for more favors than you realize. Think about it: How often are you reaching out to schedule a meeting, get an order, or get another person to do something that will ultimately benefit you? Even the emails you send and phone calls you make likely have a favor request embedded in them.

So in this all-new solo episode, I'm offering nine ways to boost your success rate when asking for favors—all based on science! Listen in to learn the importance of reciprocation, why it is beneficial to identify common interests with the person you are asking a favor from, and more.

You can find show notes and more information by clicking here: https://bit.ly/30YbcE6 

Direct download: BRAINFLUENCE333.mp3
Category:general -- posted at: 6:00am EDT

Dr. Nick Morgan is one of America’s top communication speakers, theorists, and coaches. He has been commissioned by Fortune 50 companies to write for CEOs and presidents alike. Nick’s latest book, Can You Hear Me?, is a guide to communicating effectively in a virtual world, via email, Zoom, webinars, and any other medium that makes emotions and meaning harder to convey.

In this episode, Nick shares the biggest mistakes he is seeing companies make during their virtual communications, as well as how to portray your friendliness through the written word—without facial expressions. Listen in to learn how to keep energy up and employees/colleagues engaged, how to make a video call visually pleasing, and more.

You can find show notes and more information by clicking here: https://bit.ly/2F0HB4r 

Direct download: BRAINFLUENCE332.mp3
Category:general -- posted at: 6:00am EDT

*Original air date: May 11, 2017.*

In this rare solo episode of the podcast, I'm running through the top 10 science-based headshot hacks you should use. Whether you are choosing a headshot for professional bio pages, your own website, or social media, these tips will help. Scientists have thoroughly analyzed the specific headshot and profile photo factors that will help you project intelligence, trustworthiness, and friendliness. You only get one chance at a first impression, make it count!

You can find show notes and more information by clicking here: http://bit.ly/2pwPUIu  

Direct download: BRAINFLUENCE331.mp3
Category:general -- posted at: 6:00am EDT

Larry Siegel is the Gary P. Brinson Director of Research at the CFA Institute Research Foundation and an independent consultant, writer, and speaker. He has written, co-authored, or edited a large number of journal articles, magazine articles, and CFA Institute Research Foundation monographs, and his book, Fewer, Richer, Greener: Prospects for Humanity in an Age of Abundance, reached #1 in Economics and #1 in History on Amazon shortly after its release.

In this episode, Larry shares his take on abundance from a fact-based perspective and debunks some common notions about the direction in which the world is headed. Listen in to hear why he says we have every reason to be optimistic about the future—despite the doomsday stories that so often make up the news cycles—and why the coronavirus pandemic has exposed society’s fault lines the way it has. If you’re in need of a bit of optimism in your life, this is an episode you don't want to miss!

You can find show notes and more information by clicking here: https://bit.ly/3hHMZYg

Direct download: BRAINFLUENCE330.mp3
Category:general -- posted at: 6:00am EDT

Peter Ramsey is the founder of Built for Mars, a UX consultancy with the simple goal of helping people build better product experiences. He is known for publishing detailed teardowns of the user experience for known brands such as Disney+, MailChimp, and many more. His latest project was a detailed evaluation of common processes at a dozen traditional and challenger banks and fintech firms.

An entrepreneur and expert in user experience, Peter joins the show today to discuss the metrics that can be measured to evaluate your company's user experience, as well as the steps that can be taken to improve these results. Listen in to learn the benefits of using a site search on your website, why companies rely too much on data, and more.

You can find show notes and more information by clicking here: https://bit.ly/2Ww7zTm 

Direct download: BRAINFLUENCE329.mp3
Category:general -- posted at: 6:00am EDT

*Original air date: October 13, 2018.*

James Clear has been covered by USA TodayForbesFast Company, Inc., and US News & World Report. He writes about psychology, habit formation, and peak performance at JamesClear.com, his personal website that sees a million visits per month. His articles also frequently appear in outlets like TimeEntrepreneurBusiness InsiderLifehacker, and The Next Web.

An author, entrepreneur, and photographer, James joins the show to share insights from his new book, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones. Listen in to learn what it takes to form positive habits, how making small changes adds up over time, and how to set yourself up for success.

You can find show notes and more information by clicking here: http://bit.ly/2NFB5Pg  

Direct download: BRAINFLUENCE328.mp3
Category:general -- posted at: 6:00am EDT

Neal Schaffer is a leading authority on helping businesses through their digital transformation of sales and marketing. A popular keynote speaker who has been invited to speak in more than a dozen countries across four continents, Neal teaches digital media to executives at Rutgers University, the Irish Management Institute (Ireland), and the University of Jyvaskyla (Finland). He is also the host of the Maximize Your Social Influence podcast and the author of four books on social media, including his latest, The Age of Influence: The Power of Influencers to Elevate Your Brand.

Listen in as Neal shares his insights on the new age of social media and digital marketing, as well as his number one piece of advice for becoming an influencer in your niche. You'll learn how to build social proof with your audience, how the influencer pyramid has changed as social media has evolved, and why the "know, like, and trust" factor is just as important in the online space as it is offline.

You can find show notes and more information by clicking here: https://bit.ly/2O0REHP

Direct download: BRAINFLUENCE327.mp3
Category:general -- posted at: 6:00am EDT

Laura Patterson is a trusted authority with a 25+ year career in sales and is recognized as one of the pioneers in Marketing Performance Management. Selected as one of the Top 50 women in marketing technology by Martechexec and chosen to be among the Top 20 Women in Business according to the Sales Lead Management Association, Laura has worked across functions spanning customer relationship management, strategic and product marketing, analytics, and marketing operations. Today, she is at the helm of VisionEdge Marketing.

In this episode, Laura shares her passion for marketing, as well as insights from her recent book, Fast-Track Your Business: A Customer-Centric Approach to Accelerate Market Growth, which has received industry acclaim. Listen in to learn why the old adage “if you build it, they will come” is a fallacy, how to assess whether your company is actually putting the customer first, and what it takes to create long-term and sustainable company growth. 

You can find show notes and more information by clicking here: https://bit.ly/2COEKKL

Direct download: BRAINFLUENCE326.mp3
Category:general -- posted at: 6:00am EDT

Prince Ghuman is is a Professor of Neuromarketing at Hult International Business School, holding dual roles as the U.S. Director of Consumer Marketing and the Global Director of B2B Marketing for OFX. Matt Johnson is a professor, researcher, and writer specializing in the application of neuroscience and psychology to the business world. Together, Matt and Prince have co-authored Blindsight: The (Mostly) Hidden Ways Marketing Reshapes Our Brains, a book about the surprising relationships between our brains and brands.

Today Prince and Matt join the show to discuss the impact that certain marketing may be having on your brain—without you being conscious of it. Listen in to learn why it is so important to make your advertising transparent and ethical in order to build trust with your customers and how to create a memorable experience to build loyal customers and a long-lasting brand.

You can find show notes and more information by clicking here: https://bit.ly/30Er4vJ 

Direct download: BRAINFLUENCE325.mp3
Category:general -- posted at: 6:00am EDT

Jez Groom has been practicing behavioral science for over ten years, working with some of the biggest organizations around the world. In 2016 he founded Cowry Consulting, the leading behavioral economics consultancy, and is currently a visiting fellow of Behavioural Science at City University.

April Vellacott has been studying the field of human behavior for nearly a decade, and holds degrees in Psychology and Behavior Change. As a behavioral consultant at Cowry Consulting, she helps global clients apply behavioral science in their organizations.

Together, Jez and April are the authors of the new book, Ripple: The big effects of small behaviour changes in business, and they join the show today to share how small behavior changes can have wide-reaching effects. Listen as they give real-life examples of how nudge theory has had massive impacts on outcomes, why friction is sometimes a good thing, and how behavioral principles can benefit any business.

You can find show notes and more information by clicking here: https://bit.ly/3heaQPE

Direct download: BRAINFLUENCE324.mp3
Category:general -- posted at: 6:00am EDT

Dan Hill, Ph.D., is an internationally recognized expert on the role of emotions in politics, business, sports, and popular culture. Dan has spoken to audiences in over 25 countries, and pioneered the use of facial coding in market research in 1998. His company, Sensory Logic, Inc., has done work for over half the world’s top 100 consumer-oriented B2C companies, and he has appeared in numerous media outlets, including CNN, Bloomberg TV, and The Wall Street Journal.

In this episode, Dan shares insights from his latest book, First Blush: People's Intuitive Reactions to Famous Art. Listen in to learn about his groundbreaking study on what imagery grabs our attention (or doesn’t), how it applies to marketing and advertising, and why you may want to think of people as cats when you’re crafting advertising messages.

You can find show notes and more information by clicking here: https://bit.ly/3dal6pI

 

Direct download: BRAINFLUENCE323.mp3
Category:general -- posted at: 6:00am EDT

Robbie Kellman Baxter is a bestselling author, speaker, and consultant with more than 20 years of experience providing strategic business advice to major organizations like Netflix and LinkedIn. In the past 10 years, her company, Peninsula Strategies, has advised over 100 organizations on subscription and growth strategy. She has been featured in the Wall Street Journal and CNN, as well as interviewed on over 50 podcasts—including once before on this one.

In this episode, we’re diving into her zone of genius with subscription models and discussing the risks and benefits of moving to a subscription or membership model. Listen in to learn what to consider before taking the leap, how to measure the success of your subscription approach, and how subscription models have changed not just the marketing behind a product, but also the product itself.

You can find show notes and more information by clicking here: https://bit.ly/36er9qE

Direct download: BRAINFLUENCE321.mp3
Category:general -- posted at: 6:00am EDT

Tom Peters is the co-author of In Search of Excellence, the book that changed the way the world does business and is often tagged as the best business book ever. Seventeen books and thirty-five years later, he is still at the forefront of the “management guru industry” that he single-handedly invented. Tom joins the show today to share how businesses are operating during this crisis, as well as the two new manifestos he has created to help cope with the current pandemic: Excellence Now: The 27 "Number Ones" and Excellence 2020 Observations: Leading with Compassion and Care in Troubled Times.

Listen in as he explains how to be an outstanding leader by being empathetic and desperate for employees to succeed. You will learn how this pandemic has shown which companies truly care about their employees, how these businesses can do better, and Tom's best advice on how to lead your team to a successful future.

You can find show notes and more information by clicking here: https://bit.ly/2XszX8k 

Direct download: BRAINFLUENCE321-NEW.mp3
Category:general -- posted at: 6:00am EDT

Steve Sims is an expert marketer within the luxury industry and the founder of Bluefish, one of the top personal concierge services in the world. Also known as the “Real Life Wizard of Oz” for his ability to make the impossible possible, Steve has worked with Elton John and Elon Musk and has been quoted in various publications, including the Wall Street Journal, Forbes, and London’s The Sunday Times. He joins the show today to share his lessons on success for any size business.

Listen in as Steve explains why communication is so integral to success, as well as the most important question that you should be asking your clients. You'll learn why sometimes ignorance is a superpower, how he turned one client into James Bond for a day, and what it takes to make amazing things happen in life and business.

You can find show notes and more information by clicking here: https://bit.ly/2LrjoEd

Direct download: BRAINFLUENCE320.mp3
Category:general -- posted at: 6:00am EDT

Steve Martin is a behavioral scientist and the CEO of INFLUENCE AT WORK UK, a leading global behavioral science consultancy. His work applying influence and persuasion science to business, organizational, and public policy has been featured in the national and international press, including the New York Times and BBC.

In this episode, Steve shares insights from his newest book, Messengers: Who We Listen To, Who We Don't, and Why, which he co-authored with Joseph Marks. Listen to learn why we are more inclined to listen to certain people over others, whether the way you look or dress truly does affect how others perceive you, and how to fine-tune your persuasion skills to improve your business's success.

You can find show notes and more information by clicking here: https://bit.ly/2WbaBfV 

Direct download: BRAINFLUENCE319.mp3
Category:general -- posted at: 6:00am EDT

Mike Robbins is a sought-after speaker and consultant who has worked with some of the top organizations in the world, including Google and Microsoft. Also a regular contributor to Forbes, the host of a weekly podcast, and the author of five books, Mike joins the show today to explain how to build trust within your team and create a culture of high performance.

Listen in as we discuss what qualities allow teams to come together and thrive, as well as how to address conflict within your team. You will learn how to be a balanced leader—including how to be perceived as someone who can lead the group while still being authentic and vulnerable—how to build a deeper connection with your team, and more.

You can find show notes and more information by clicking here: https://bit.ly/2yTKHEk 

Direct download: BRAINFLUENCE318.mp3
Category:general -- posted at: 6:00am EDT

Mike Michalowicz is a bestselling author, entrepreneur, and lecturer who is currently running his third multimillion-dollar venture, Profit First Professionals. Also a former small business columnist for the Wall Street Journal and the former business makeover specialist on MSNBC, Mike has traveled the globe speaking with thousands of entrepreneurs to help them improve their businesses.

In this episode, Mike shares insights from his newest book, Fix This Next: Make the Vital Change That Will Level Up Your Business, including why the biggest challenge business owners have is knowing what their biggest challenge actually is. Listen in as he discusses why every business has its own hierarchy of needs, as well as how to stop running in endless circles putting out fires—and instead focus on the next thing that will effortlessly move your business forward.

You can find show notes and more information by clicking here: https://bit.ly/2XWh2Vm

Direct download: BRAINFLUENCE317.mp3
Category:general -- posted at: 6:00am EDT

Rana el Kaliouby, Ph.D., is a pioneer in artificial emotional intelligence (emotion AI), as well as the co-founder and CEO of Affectiva, the acclaimed AI startup. Also an acclaimed TED Talk and Aspen Ideas speaker, Rana was named one of America's Top 50 Women in Tech by Forbes and included in Fortune's 40 Under 40 list. Today she joins the show to break down the science behind our emotions, facial recognition, and emotional responses.

Listen in as she shares insights from her new book, Girl Decoded: A Scientist's Quest to Reclaim Our Humanity by Bringing Emotional Intelligence to Technology, including how reliable facial expressions truly are for detecting feelings and how much individual or cultural variation there is when it comes to emotion. You'll learn why emotional intelligence is so important, how emotion AI is improving teleconferencing, and more.

You can find show notes and more information by clicking here: https://bit.ly/2XNphTs 

Direct download: BRAINFLUENCE316.mp3
Category:general -- posted at: 6:00am EDT

Stefan H. Thomke is a leading authority on the management of innovation, as well as the William Barclay Harding Professor of Business Administration at Harvard Business School. The author of Experimentation Works, Stefan has written over one hundred articles, case studies, and notes in books and journals, including the Harvard Business Review, Management Science, and MIT Sloan Management Review. He has also chaired numerous executive education programs in companies around the world and is a frequent conference speaker and advisor to global business leaders.

In this episode, Stefan explains the benefits of conducting experiments within your company, as well as the importance of reflecting on all experiment outcomes—even if they are negative—in order to learn from them. Listen in to discover how to successfully incorporate experimentation into your business, the common thread in positive customer experiences, and how to evoke the desired emotion in your customers.

You can find show notes and more information by clicking here: https://bit.ly/2RkmKML 

Direct download: BRAINFLUENCE315.mp3
Category:general -- posted at: 6:00am EDT

Dr. Péter Érdi serves as the Henry R. Luce Professor of Complex Systems Studies at Kalamazoo College, and he is the founding co-director of the study abroad program, Budapest Semester in Cognitive Science. Also the author of books on mathematical modeling of chemical, biological, and other complex systems, he has been published by big names such as Princeton University Press and MIT Press.

Today Péter joins the show to discuss a topic many people are familiar with but may not know much about: rankings, ratings, and lists. Listen in as he shares insights from his new book, Ranking: The Unwritten Rules of the Social Game We All Play, and explains why people attempt to rank everything in their lives, why we put so much faith in these rankings, and why lists are so attractive to us.

You can find show notes and more information by clicking here: https://bit.ly/2yrWdGL 

Direct download: BRAINFLUENCE314.mp3
Category:general -- posted at: 6:00am EDT

Mathew Sweezey is the Director of Market Strategy for Salesforce. Also a researcher, award-winning marketer, and keynote speaker at conferences around the world, Mathew routinely works with the world's largest and most well-respected brands, including UPS and Home Depot. He is the author of Marketing Automation for Dummies, as well as his latest book, The Context Marketing Revolution.

In this episode, Mathew explains how he improves customer experience by looking at modern media, technology, and consumer behavior. Listen in to learn how to use contextual marketing to reduce friction for consumers, how to motivate buyers in the age of social media, and more.

You can find show notes and more information by clicking here: https://bit.ly/2UukZ0i 

Direct download: BRAINFLUENCE313.mp3
Category:general -- posted at: 6:00am EDT

Ben Cohen is a sports reporter for the Wall Street Journal who writes about the NBA, the Olympics, and other topics that don't involve extraordinarily athletic people. While he is definitely the first sports reporter to join this show, he may also be the first sports reporter to write about behavioral science and cognitive biases.

In this episode, Ben covers both of those topics and more as he shares insights from his new book, The Hot Hand. Listen in to learn about the science and mystery of streaks, how The Hot Hand Fallacy may be faulted, and how to differentiate between random and skilled performances.

You can find show notes and more information by clicking here: https://bit.ly/38YyaLV 

Direct download: BRAINFLUENCE312.mp3
Category:general -- posted at: 6:00am EDT

Jonah Berger is a marketing professor at the Wharton School at the University of Pennsylvania, an internationally bestselling author, and a world-renowned expert on change, influence, and consumer behavior. Also a leader in how products, ideas, and behaviors catch on, Jonah joins the show today to share insights from his most recent book, The Catalyst, including how to start influencing and stop manipulating your customers.

Listen in as he explains why persuasion is so hard and why simply telling people the facts is not always enough. You'll learn the importance of giving your customers and employees a choice instead of telling them what to do, the key to negotiation, and what it takes to get your customers to persuade themselves.

You can find show notes and more information by clicking here: https://bit.ly/33in2IS 

Direct download: BRAINFLUENCE311.mp3
Category:general -- posted at: 6:00am EDT

Jim McKelvey is a serial entrepreneur, inventor, philanthropist, and artist. The co-founder of Square, where he still serves on the Board of Directors, and founder Invisibly, an ambitious project set to rewire the economics of online content, Jim joins the show today to explain the benefits of reducing friction in your customers' transactions and more.

Listen in as he shares insights from his new book, The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time, as well as the story behind Square. You'll learn how to push through the hardships you may face as an entrepreneur, boost your credibility, and simplify things in your business.

You can find show notes and more information by clicking here: https://bit.ly/2PP0Kc9 

Direct download: BRAINFLUENCE310.mp3
Category:general -- posted at: 6:00am EDT

Jeanne Bliss has been helping companies like Land’s End and Microsoft Corp create deeper bonds with their customers for 35 years. She has shepherded a whole new breed of leader into the marketplace, guiding over 20,000 leaders around the world to understand that improving lives should be their most important strategic vision. Today Jeanne joins the show to share insights from her book Would You Do That To Your Mother? and explains how to be clear about how you want to be remembered.

You can find show notes and more information by clicking here: https://bit.ly/2PmD5zl 

Direct download: BRAINFLUENCE309.mp3
Category:general -- posted at: 6:00am EDT

Chris Goward is the founder of Widerfunnel & GO Group Digital, as well as one of the most recognized conversion optimization experts on the planet. Chris founded Widerfunnel with the belief that great customer experiences should be continuously tested to prove their value. Now, he helps massive companies such as Microsoft and Dollar Shave Club improve their growth.

In this episode, Chris shares insights from his book, You Should Test That: Conversion Optimization for More Leads, Sales and Profit or The Art and Science of Optimized Marketing, including how to improve customer experience by testing it out. Listen in to learn how to ethically market online and how to understand the emotion behind the decisions your customers make.

You can find show notes and more information by clicking here: https://bit.ly/37R6HeU 

Direct download: BRAINFLUENCE308.mp3
Category:general -- posted at: 6:00am EDT

Robin Dreeke received advanced training and operational experience in social psychology, as well as in the practical applications of the science of relationship development during his time in the Marine Corps. Eventually, Robin rose to direct the behavioral analysis program at the Federal Bureau of Investigation. Recently retired from the FBI, he is the author of three books, including his latest, Sizing People Up: A Veteran FBI Agent’s User Manual for Behavior Prediction.

He joins the show today to discuss whether there is an art to deception, as well as why some people are better at hiding how they truly feel. Listen in to learn how to build trust with the people around you, what to look for when sizing people up during an initial meeting, and more.

You can find show notes and more information by clicking here: https://bit.ly/38tpiif 

Direct download: BRAINFLUENCE307.mp3
Category:general -- posted at: 6:00am EDT

Scott Adams is the creator of the Dilbert comic strip, with an estimated 150 million readers across 65 countries. Scott also has dozens of books in print, including his most recent title, Loserthink: How Untrained Brains Are Ruining America, and his daily video streams on the Periscope app, titled Coffee With Scott Adams, are slowly taking over the internet.

Today he joins the show to discuss the absurdity of business and why things never really change in that arena—a big part of the reason he never runs out of material for Dilbert. Listen in to learn why we must stop “mind-reading,” the importance of building trust with the people you are trying to persuade, and more.

You can find show notes and more information by clicking here: https://bit.ly/386uBUn 

Direct download: BRAINFLUENCE306.mp3
Category:general -- posted at: 6:00am EDT

Micah Solomon is one of the world's leading authorities on customer service and company culture. A consultant and keynote speaker on the customer experience, as well as the author of Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience, Micah is called on by companies in every industry for help transforming their customer service and bottom-line results.

In this episode, he explains why companies must think ahead in order to understand and prepare for what their customers truly want. Listen in to learn what it takes to improve your company culture and create the best experience for your customers.

You can find show notes and more information by clicking here: https://bit.ly/38PQOpL 

Direct download: BRAINFLUENCE305.mp3
Category:general -- posted at: 6:00am EDT

Scott Stratten is a former music industry marketer, the president of UnMarketing, and the author of five best-selling business books. After running one of the most successful viral video agencies in the world for nearly a decade, Scott began focusing on speaking at big events to help companies navigate their way through the landscape of business disruption.

He has always had an interesting perspective—usually looking for logic and reason—and in this episode, he shares his thoughts on several topics around marketing. Listen in to gain insights from his new book, The Jackass Whisperer: How to deal with the worst people at work, at home and online—even when the Jackass is you, and learn how to stop stressing about the annoying people and situations in your life.

You can find show notes and more information by clicking here: https://bit.ly/2Rg8jJQ 

Direct download: BRAINFLUENCE304.mp3
Category:general -- posted at: 6:00am EDT

Will Leach is the founder of TriggerPoint, a leading behavioral research and design consultancy specializing in Mindstate Marketing. With over 25 years of behavioral insights experience, Will is also a behavioral design instructor at the Cox School of Business BLC at Southern Methodist University and the CEO of the Mindstate Group, a company that teaches how to apply behavioral design to marketing and innovation.

In this episode, Will explains what marketers need to understand in order to truly get into the minds of customers and understand their decision-making process. Listen in to gain key insights from his book, Marketing to Mindstates: The Practical Guide to Applying Behavior Design to Research and Marketing, and learn how you too can use behavioral psychology to optimize marketing for your business.

You can find show notes and more information by clicking here: https://bit.ly/30njJi1 

Direct download: BRAINFLUENCE303.mp3
Category:general -- posted at: 6:00am EDT

Jono Bacon is a leading community and management strategy consultant, speaker, and author. Now the founder of a company that provides community and management advice, Jono has consulted and advised a range of organizations. He previously served as director of community at GitHub, Canonical, XPRIZE, and OpenAdvantage.

In this episode, Jono explains why building an online community is easier than ever and shares insights from his new book, People Powered: How Communities Can Supercharge Your Business, Brand, and Team. Listen in to learn how you can grow your business through an online community and how to make sure that community is easily accessible.

You can find show notes and more information by clicking here: https://bit.ly/2T8jXrF 

Direct download: BRAINFLUENCE302.mp3
Category:general -- posted at: 6:00am EDT

David Meerman Scott spotted the real-time marketing revolution in its infancy—and wrote five books about it. One of them, The New Rules of Marketing and PR, sold more than 400,000 copies in English and is available in 29 languages. He joins the show today to explain how superficial online communications have made tech-weary people hungry for true human connection and what you can do to help your business thrive.

Listen in as he shares how organizations have learned to win by tapping into the mindset that relationships with customers are more important than the products they sell. You'll gain insights from his new book, Fanocracy: Turning Fans into Customers and Customers into Fans, and discover how you can create the kind of customer experience that keeps people coming back.

You can find show notes and more information by clicking here: https://bit.ly/2MYKhk7 

Direct download: BRAINFLUENCE301.mp3
Category:general -- posted at: 6:00am EDT

BJ Fogg is the founder of the Behavior Design Lab at Stanford University and one of the best known behavioral scientists out there. He teaches industry innovators how human behavior really works, and he created the Tiny Habits Academy to help people around the world improve their lives and the lives of their clients.

In this episode, BJ shares insights from his book, Tiny Habits: The Small Changes That Change Everything, and explains how to quickly and easily improve your habits. Listen in to learn what it takes to increase your motivation, how to break bad habits, and what we can all do to design for positive change.

You can find show notes and more information by clicking here: http://bit.ly/2Q6nzsk 

Direct download: BRAINFLUENCE300.mp3
Category:general -- posted at: 6:00am EDT

Dr. Gleb Tsipursky is CEO of Disaster Avoidance Experts, and has spent over two decades consulting, coaching, and training hundreds of clients across the world. With over 15 years in academia—including seven as a professor at Ohio State University—he has published dozens of peer-reviewed papers in academic journals like Behavior and Social Issues and the Journal of Social and Political Psychology. His thought leadership is also featured in Fast Company, CBS News, and Time.

In this episode, Gleb shares insights from his recent book, Never Go With Your Gut: How Pioneering Leaders Make The Best Decisions and Avoid Business Disasters, such as how to seize opportunities and avoid serious problems in your business. Listen in to learn why you shouldn’t always trust your gut, why it's important to plan for both success and failure, and more.

You can find show notes and more information by clicking here: https://bit.ly/2Z8reZu 

Direct download: BRAINFLUENCE299.mp3
Category:general -- posted at: 6:00am EDT

Steve Susi joined Amazon Advertising as its NYC creative director in 2012, where his team would deliver original brand experiences on behalf of hundreds of advertisers and millions of customers worldwide. Becoming its first group creative director, and then two years later becoming its first executive creative director, he moved to London to lead creative operations across Europe, Asia, and Canada. 

Now back in New York City consulting iconic brands, Steve joins the show today to share how to create the ultimate brand experience for your customers. Listen in as he offers insights from his book, Brand Currency: A Former Amazon Exec on Money, Information, Loyalty, and Time, including how to raise the bar in your business and how to make your customers feel special.

You can find show notes and more information by clicking here: https://bit.ly/2LQeD7K 

Direct download: BRAINFLUENCE298.mp3
Category:general -- posted at: 6:00am EDT

Dr. Sabrina Starling is the founder of Tap the Potential, a company that specializes in transforming small businesses into highly profitable, great places to work. Never one to accept the status quo or back down from a challenge, Dr. Starling's How To Hire The Best series grew from her desire to solve the toughest hiring challenges interfering with her clients’ growth and profitability. Her latest book, How To Hire The Best: The Contractor’s Ultimate Guide to Attracting Top Performing Employees, is an international bestseller on Amazon.

In this episode, Dr. Starling explains why leaders need to stop solving every single problem their teams come across, as it creates an unhealthy, co-dependent relationship. You’ll learn how to bring the best out in your team, how to be a problem solver, and how to hire correctly for your business.

You can find show notes and more information by clicking here: https://bit.ly/2DTffW4 

Direct download: BRAINFLUENCE297.mp3
Category:general -- posted at: 6:00am EDT

Harrison Monarth coaches C-suite leaders, senior executives, high potential managers, and other top professionals on effective leadership and positive behavior change for professional and organizational success. The CEO and Founder of Gurumaker, Harrison has served clients such as General Motors, Hewlett-Packard, AT&T, Merrill Lynch, and plenty more.

In this episode, he shares insights from his book, Executive Presence: The Art of Commanding Respect Like a CEO, including how to optimize your interactions and hold people's attention. Listen in to learn how to influence people without making them feel manipulated, why we should all figure out our weak spots, and how to create your own executive presence.

You can find show notes and more information by clicking here: https://bit.ly/34oMegv  

Direct download: BRAINFLUENCE296.mp3
Category:general -- posted at: 6:00am EDT

Michael J. Gelb is the world’s leading authority on the application of genius thinking to personal and organizational development. A pioneer in the fields of creative thinking, accelerated learning, and innovative leadership, Michael is the author of 16 books, including How to Think Like Leonardo Da Vinci and his latest, The Healing Organization: Awakening the Conscience of Business to Help Save the World, which was co-authored with Professor Raj Sisodia.

In this episode, we discuss whether a fundamentally different operating system for business can lead to better outcomes for customers, employees, and communities—while also providing above-average financial results. Listen in to learn how you can become a humane and positive leader, the benefits of forward-thinking, and more.

You can find show notes and more information by clicking here: https://bit.ly/2qt8AP8 

Direct download: BRAINFLUENCE295.mp3
Category:general -- posted at: 6:00am EDT

Nancy Duarte is a communication expert who has been ranked in the top 100 of Women in Leadership and has been featured in many papers and magazines like Fortune, Forbes, and The Wall Street Journal. A leader in persuasion and the author of five bestselling books, Nancy has cracked the code for effectively incorporating story patterns into business communications.

In this episode, she shares insights from her latest work, DataStory: Explain Data and Inspire Action Through Story, and discusses what is changing in communication and persuasion during presentations. Listen in to learn what it takes to hold people’s attention, whether animation is the right way to keep things interesting, and more.

You can find show notes and more information by clicking here: https://bit.ly/33HQpDO 

Direct download: BRAINFLUENCE294.mp3
Category:general -- posted at: 6:00am EDT

Marc J. Epstein and Rob Shelton are co-authors and thought leaders in innovation. Considered one of the global leaders in governance, performance measurement, and accountability in both corporations and not-for-profit organizations, Marc was, until recently, Distinguished Research Professor of Management at Jones Graduate School of Business at Rice University. Rob is a globally recognized Silicon Valley-based consultant, author, and speaker on entrepreneurial excellence.

The duo joins the show today to share insights from their newest book, The Brilliant Jerk Conundrum, on how to handle a person in the office who is very annoying and unpleasant—but also very good at their job. Listen in to learn how to know when to step in and redirect a visionary, the importance of an active board, and what to do if you find yourself working for a brilliant jerk. 

You can find show notes and more information by clicking here: https://bit.ly/2CgMIsF 

Direct download: BRAINFLUENCE293.mp3
Category:general -- posted at: 6:00am EDT

Joseph Michelli is an internationally sought-after speaker, organizational consultant, and one of Global Gurus' top 10 thought leaders in customer service. Also the author of numerous national bestsellers, such as The Starbucks Experience and The New Gold Standard, Joseph encourages leaders and frontline workers to grow and invest passionately in all aspects of their lives.

In this episode, he shares insights from his latest work, The Airbnb Way, including the strategies Airbnb uses to improve customer experience and build brand loyalty. Listen in to learn hacks for building trust, how to provide quality customer service, and what you can do to reduce friction in your own business.

You can find show notes and more information by clicking here: https://bit.ly/34figL8 

Direct download: BRAINFLUENCE292.mp3
Category:general -- posted at: 6:00am EDT

John Jantsch is a marketing consultant, speaker, and the closest thing to an entrepreneurial guru you will find. Author of books like Duct Tape Marketing, Duct Tape Selling, The Referral Engine, and his newest work, The Self-Reliant Entrepreneur, John is on a 30-year entrepreneurial journey to challenge today’s entrepreneur to remain fiercely self-reliant while chasing their own version of success.

In this episode, he explains his take on why we do the things we do, as well as what it takes to build a better you. Listen in to learn how to form your own opinions and overcome your past so it doesn't define your future.

You can find show notes and more information by clicking here: https://bit.ly/2BGMWZG 

Direct download: BRAINFLUENCE291.mp3
Category:general -- posted at: 6:00am EDT

Lee Hartley Carter is a partner at Maslansky + Partners, a research-driven language strategy firm that specializes in finding the right messages based on one simple idea: It’s not what you say that matters, it’s what you hear. Today Lee joins the show to share the key to persuasion and other insights from her book, Persuasion: Convincing Others When Facts Don’t Seem to Matter.

Listen in as Lee breaks down confirmation bias and the backfire effect, as well as the importance of listening to what your customer actually wants. You'll learn why discipline is so important, how empathy comes into play, and whose opinion really matters when it comes to persuasion.

You can find show notes and more information by clicking here: https://bit.ly/2pAi7D0 

Direct download: BRAINFLUENCE290.mp3
Category:general -- posted at: 6:00am EDT

Safi Bahcall is a physicist and an award-winning entrepreneur. His insights into business success look at the factors that motivate behavior in organizations—and those motivations are not what you’ll learn in business school. Today Safi joins the show to share these insights and more from his book, Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries.

Listen in as he explains why good teams with excellent people and the best intentions kill great ideas, as well as what we can do about it. You'll learn what a “phase change” is, why we should be paying more attention to human motivation and human incentives, and more.

You can find show notes and more information by clicking here: https://bit.ly/2IINx0W 

Direct download: BRAINFLUENCE289.mp3
Category:general -- posted at: 6:00am EDT

Ron Tite is the founder and CEO of Church+State, an award-winning advertising writer, and the creative director for multiple respected brands. He speaks to leading organizations about creativity, innovation, branding, and corporate strategy, and he joins the show today to teach you how to make good things happen for you and your organization.

In this episode, Ron shares ideas and examples from his new book Think. Do. Say.: How to seize attention and build trust in a busy, busy world. You’ll learn what forced him to come up with something that’s interesting and successful without doing what everyone expected and how he gained the confidence to speak his mind.

You can find show notes and more information by clicking here: https://bit.ly/31V7t8o 

Direct download: BRAINFLUENCE288.mp3
Category:general -- posted at: 6:00am EDT

Elise Keith is the founder and Meeting Maven for Lucid Meetings, where she leads their research, publication, and product management efforts. As a software developer, business owner, and someone who doesn’t like to have her time wasted, Elise has a unique perspective on meetings. Today she joins the show to teach us how to run meetings that get things done and that employees won’t dread attending.

Listen in as Elise shares tips and tricks from her book Where The Action Is: The Meetings That Make or Break Your Organization. You'll learn what you can do to increase employee engagement, the 16 different types of meetings, and how to get better business results.

You can find show notes and more information by clicking here: https://bit.ly/2lfSG89 

Direct download: BRAINFLUENCE287.mp3
Category:general -- posted at: 6:00am EDT

Rory Sutherland is one of the most influential advertising professionals in the world today. Having worked as the Vice Chairman of Ogilvy since 1988, Rory has formed a behavioral science practice within the agency, where his team works to uncover the hidden business and social possibilities that emerge when you apply creative minds to the latest thinking in psychology and behavioral science.

In this episode, Rory shares insight from his book, Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life, and breaks down why we do the things we do. Listen in as he explains how to increase the perceived value of an offer, what you must never do in customer service, and more.

You can find show notes and more information by clicking here: https://bit.ly/2mijiFK 

Direct download: BRAINFLUENCE2862028take20229.mp3
Category:general -- posted at: 6:00am EDT

Paul Smith is one of the world’s leading experts in business storytelling. One of Inc. Magazine’s Top 100 Leadership Speakers of 2018, Paul is also a storytelling coach and the bestselling author of Sell with a Story and The 10 Stories Great Leaders Tell. He joins the show today to share his best storytelling secrets to help you become a more persuasive and inspiring leader.

Listen in as Paul explains what makes storytelling so important, as well as the 10 stories you need to incorporate into your business if you want to set a direction for your organization. You'll learn why most great leaders are also great storytellers and what it takes to tell the kinds of stories that motivate and stick with people.

You can find show notes and more information by clicking here: https://bit.ly/2kfMBbo 

Direct download: BRAINFLUENCE285.mp3
Category:general -- posted at: 6:00am EDT

Nir Eyal is a writer, consultant, and teacher on the intersection of psychology, technology, and business. Dubbed “The Prophet of Habit-Forming Technology” by The M.I.T. Technology Review, Nir has founded two tech companies and his writing has been featured in The Harvard Business Review, TechCrunch, and Psychology Today. He is also the author of the bestselling book, Hooked: How to Build Habit-Forming Products, as well as Indistractable: How to Control Your Attention and Choose Your Life.

In this episode, Nir explains how to reduce distractions and be as productive as you want to be in your day. Listen in to learn how to address the internal triggers that cause your distraction and channel them into helpful acts of traction so you can make the most of your time.

You can find show notes and more information by clicking here: https://bit.ly/2koNPRu 

Direct download: BRAINFLUENCE284.mp3
Category:general -- posted at: 6:00am EDT

John Rossman is the author of Think Like Amazon: 50 ½ Ideas to Become a Digital Leader. A former Amazon executive, John launched and scaled the Marketplace business, which now accounts for more than 50% of all units sold at Amazon.com. He now heads Rossman Partners, a niche business advisory firm that helps clients succeed and thrive in the digital era.

In this episode, John explains how to measure and improve customer satisfaction, as well as the importance of challenging the status quo. Listen in to discover how your company can compete with more agility and effectiveness, how to improve digital strategies, and more.

You can find show notes and more information by clicking here: https://bit.ly/30EgEJC

Direct download: BRAINFLUENCE283.mp3
Category:general -- posted at: 6:00am EDT