Brainfluence

Christopher S. Penn is an author, speaker, professor, thought leader and a key influencer in marketing. Chris has made a name for himself as an authority in innovation, digital marketing and marketing technology. 

His latest book, Leading Innovation, is focused on the intersection of leadership and creativity. Chris and I talk about how to become a leader that inspires innovation, the perils and opportunities of publishing books, and more.

You can find show notes and more information by clicking here: http://bit.ly/1ThEEuK

Direct download: BRAINFLUENCE104.mp3
Category:general -- posted at: 6:00am EDT

Join Bob Berg and I today, as we explore the world of business and selling in parable form. Using an engaging story line, Bob has drawn in thousands of entrepreneurs to learn how to sell with a purpose and bring value to everyone they meet. You don’t want to miss this episode’s value packed lessons and actionable tips that can change your mindset forever.

You can find show notes and more information by clicking here: http://bit.ly/1Vyax2N

Direct download: BRAINFLUENCE103.mp3
Category:general -- posted at: 6:00am EDT

James Garvey’s latest book, The Persuaders: The Hidden Industry that Wants to Change Your Mind, is one I think marketers should read. As most of The Brainfluence Podcast listeners are a part of the persuasion industry in one way or another, this interview will hit home even if you disagree with parts. Listen in as James brings his sometimes skeptical eye to bear on the world of marketing, ethics and persuasion.

You can find show notes and more information by clicking here: http://bit.ly/1S0QGpP

Direct download: BRAINFLUENCE102.mp3
Category:general -- posted at: 6:00am EDT

I invited Jay to talk about his latest book, Hug Your Haters, that addresses the fear of engaging with potentially nasty or even mean customers. Jay shares how you can learn to embrace these "haters" and turn them into inspiration for even better customer care.

Jay makes the point that we spend vast amounts of money on marketing and sales in the quest for new customers, but only a tiny fraction of that on serving our current customers.

Tune in to this engaging conversation to discover how you can use customer service as your new marketing plan and bring your customers back time and time again.

You can find show notes and more information by clicking here: http://bit.ly/1TGjyaE

Direct download: BRAINFLUENCE101.mp3
Category:general -- posted at: 6:00am EDT

Matthew Willcox joins me today to share his expertise on how people make choices. We talk about how marketers can leverage psychological studies on human behavior to market more effectively. With Matthew’s help, you can help your customers make the easy choice and buy from your business.

You can find show notes and more information by clicking here: http://bit.ly/1VMioHX

Direct download: BRAINFLUENCE100.mp3
Category:general -- posted at: 6:00am EDT

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